Frequently asked questions
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What is Nourish?
Nourish is a wellness marketplace. Clients discover verified wellness Agents, send enquiries, book consultations and talk to them by chat, audio or video call in the Nourish Client app.
How are Agents verified?
Every Agent submits their credentials when they register. Our Admin team reviews them before the Agent can receive enquiries, and Agents can only offer services within their verified scope.
Is Nourish an emergency service?
No. Nourish is not an emergency or crisis service. If you or someone else is in immediate danger or needs urgent medical help, contact your local emergency number straight away.
How do payments work?
You pay for a confirmed consultation securely in the app. Prices are set by the Agent and confirmed by our servers before you pay, and you receive a record of every payment.
Who can see my information?
Your conversations and files are shared only with the Agents you choose to work with. An Agent can refer you to another Agent only after you approve the named recipient and exactly what is shared.
Can I buy products through Nourish?
Yes. Agents may recommend products, and you can choose to buy them in the app. Recommendations are always optional.
I am a wellness professional. How do I join?
Download the Nourish Agent app, create an account and submit your credentials for review. Once approved you can set your services, pricing and availability.